Opinion – Page 118
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OpinionOpinion: Sports Direct made headlines, but JD Sports was the winner in 2015
The new year has started like the old one ended, as controversial sports retailer Sports Direct continues to hit the headlines.
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OpinionOpinion: Making celebrity tie-ups work for retail businesses
Why there needs to be a meaningful relationship between celebrity and brand for consumers to care about an endorsement partnership.
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OpinionOpinion: Why it's Back to the Future for retail in 2016
Star Wars has recently caught people’s imagination in retail but the film franchise that holds greater resonance is surely Back to the Future.
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OpinionOpinion: Why 2015 has become the year of the retail park
Often overlooked as the less glamorous part of the retail property sector, retail parks have undergone significant change in recent years.
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OpinionOpinion: How changing demographics will disrupt the retail industry
Retailers face a more complicated, nuanced demographic landscape than ever and they need to be able to adapt to the changes.
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OpinionOpinion: Christkindlmärkte over-hyped, overpriced and regrettably over here
When will cities realise that Christmas markets offer little to shoppers and don’t provide a boost for their permanent retailers?
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OpinionRetail surgery: How to get the balance right on customer data
How can a retailer ensure it has the right balance on customer data?
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OpinionOpinion: Dixons Carphone flags changing shape of seasonal trading
The latest results from Dixons Carphone demonstrate how the retail landscape of the all-important golden quarter continues to shift.
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OpinionOpinion: How to cut through the noise and win consumer spend at Christmas
With less than two weeks till Christmas, retailers are vying for last-minute spend and one of the big differentiators is customer experience.
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OpinionOpinion: How consistency and clarity put Sainsbury's top of the pile
When we were plunged into austerity, Sainsbury’s should have suffered most. Yet the grocer is evidence that value is more than just about price.
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OpinionOpinion: How will Sports Direct respond to latest media storm?
Sports Direct’s chief executive Dave Forsey told me recently it had to do more to tackle its tarnished reputation.
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OpinionBlog: Ten years after the Buncefield blast, Asos is still delivering
Ten years ago the southeast of England was rocked by the biggest explosion since World War Two. But Asos bounced back and continued to grow.
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OpinionOpinion: Crossrail is a Christmas gift for retailers in London’s West End
Crossrail benefits are already starting to show with station revamps kick-starting the rejuvenation of the West End shopping experience.
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OpinionOpinion: How Jigsaw is leading the way in fashion trading
Jigsaw is thriving in the current climate after passing the £100m mark in full-year sales and it is its unique image that sets the retailer apart.
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OpinionOpinion: How one-hour delivery raises questions for multichannel retailers
Amazon and Argos have raised the stakes of multichannel fulfilment by rolling out hyper-convenient one-hour delivery to the mass market.
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OpinionBlog: Black Friday success provides foundation for productive peak
Carrier Hermes’ chief operating officer Martijn de Lange shares the company’s secret to a successful peak – it’s all in the planning.
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OpinionOpinion: Linking the supply chain restores shoppers' faith
In 2015 the supply chain is acknowledged as being as much a part of the consumer experience as product testing or store ambiance.
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OpinionRetail surgery: Lessons to learn from Black Friday outages
What lessons should retailers learn from Black Friday outages?
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OpinionOpinion: The marketing mix is dead. Long live the customer mix
When it comes to retaining your customers for the long term, rather than just for Christmas, retailers need to consider the ‘6 Ws’.
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OpinionOpinion: Retailers should take heart despite golden quarter woes
Reports of disappointing trading in November after Black Friday weekend do not bode badly for retail in the countdown to Christmas.