Opinion – Page 8
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Opinion
‘Asos – in a world of data, company spirit matters and culture still eats strategy for breakfast’
Asos’ new chief executive is wise to want ‘refresh’ its culture – it is the foundation stone of commercial success, writes George MacDonald
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Opinion
‘Marks & Spencer boss Machin counts down the days to greater growth’
Marks & Spencer is building on the foundations left by Steve Rowe and taking important steps for serving customers better and securing growth, writes George MacDonald
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Opinion
‘Putting sustainability at the heart of retail isn’t virtue signalling, it’s vital’
It would not make sense for retailers to cut their focus on and investment in sustainable business, argues BRC chief executive Helen Dickinson
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Opinion
‘Act against consensus and find managers who think like owners’
At a time of massive economic upheaval, history brings a sense of perspective, believes True founder and executive chair Matt Truman
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Opinion
Very Group chief people officer: Five tips to get engagement right in hybrid working world
Sarah Willett, chief people officer at The Very Group – which was named Best Place to Work at the Salesforce Retail Week Awards 2022 – gives her top tips for engaging with colleagues in the hybrid working environment, ahead of our Innovation Summit next month
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Opinion
‘Deliveroo’s Hop store – an Argos for food won’t revolutionise retail’
Food rapid fulfilment specialist Deliveroo promises ‘a new way to shop’ with the opening this week of the first bricks-and-mortar Deliveroo Hop convenience store.
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Opinion
Luke Jensen: ‘Amid cost-of-living crisis we must face fact we’ve struggled to address food waste for too long’
Smart online technologies can play a major role in waste reduction in shoppers’ homes, argues Ocado Solutions’ chief executive
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Opinion
‘Hyperinflation demands aggressive response on customer proposition and costs’
While hyperinflation might be a new challenge for many UK retailers, there are strategies to navigate it, say Anita Balchandani and Richard Mayfield at McKinsey & Company
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Opinion
‘As retailers call founders to the rescue, long-term success can’t depend on them’
Several retailers in recent weeks have hoped their founders and former leaders can turn their fortunes around – but strong businesses are not one-man shows, writes George MacDonald
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Opinion
‘Even wealthy consumers may reach a tipping point where prices are too high’
Careful management is needed or luxury retail – often insulated from the effects of downturns – may not emerge unscathed from the impending recession, warns Alvarez & Marsal’s Erin Brookes
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Opinion
‘Even the most security-savvy retailers are attractive targets for cybercrime’
In a digital-first environment, retailers cannot afford to overlook any kind of cyber threat, says AlixPartners managing director Brian Kalms
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Opinion
‘John Lewis’ new slogan isn’t just marketing BS – it’s a mindset shift’
After unveiling its new slogan, John Lewis should take heart and learn lessons from Tesco about how a new philosophy can get a business back on track, writes Luke Tugby
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Opinion
‘Next two years will set tone for another chapter of retail channel evolution’
Pureplays face critical strategic decisions and omnichannel retailers have a window of opportunity, believes OC&C Strategy Consultants’ Matt Coode
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Opinion
‘Asda is hitting the road in convenience retailing – the £600m Co-op deal proves it’
Both Asda and the Co-op have gained from the sale of the latter’s petrol forecourts to the big-four grocer, but one looks more likely to benefit in the long term than the other, writes Hugh Radojev
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Opinion
Dr Martens product chief: ‘There’s no character or soul in looking to please everyone’
Rather than relying solely on its heritage, Dr Martens is working with disruptive brands and reaching new audiences to stay relevant, writes chief product officer Adam Meek
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Opinion
‘Rising cost of living will test whether shoppers prioritise purpose-led purchasing over price’
Retailers that can combine value for money and purpose will be best placed to succeed now and in the long term, argues eBay UK general manager Murray Lambell
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Opinion
‘As strikes and price rises convulse the country, retailers’ agility stands them in good stead’
With strikes hitting rail, mail and ports, retailers face another challenging summer – but they have the resourcefulness and people to adapt to the turmoil, says George MacDonald
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Opinion
‘In this environment it’s not just profitability that’s at stake, but survival’
Retailers should take encouragement from how they have transformed themselves in recent years as they adopt tactics to confront today’s difficult environment, says Alvarez & Marsal’s European head of retail and consumer practice Erin Brookes
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Opinion
'Shopify got its online gamble wrong – now the pureplays must spread their bets'
Ecommerce giant Shopify’s decision last month to axe 10% of its workforce turned received retail wisdom firmly on its head.
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Opinion
‘As recession looms, how will consumers behave this time around?’
Leaders must look back at how retail fared in 2008, the last prolonged recession in the UK, for indicators of how spending may play out next year, advises PwC consumer markets leader Lisa Hooker