By George MacDonald2019-10-02T09:46:00
The value of product will become less important to retailers in future but product will instead open the door to new sources of value, the bosses of Chinese ecommerce giant JD.com believe.
JD.com vice president and general manager of JD Retail Solutions Chenkai Ling said at Retail Week’s Tech. festival today that traditional walls in retail were collapsing. New technology and data were creating new business models by integrating formerly disparate elements.
Ling envisaged a future of “boundaryless retail” in which social commerce, content commerce and AI come together, resulting in new forms of collaboration between retailers and partners such as brands.
Please sign in now if you have a subscription
Retail-Week.com provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.
Register today for a taste of our high-quality intelligence and enjoy:
Discover Retail Week register now
Please note, if you have recently purchased a subscription, it may take a few minutes before your account is updated.