All Multichannel articles – Page 51
-
NewsConvenience across both bricks and mortar and online puts Screwfix ahead
Tools supplier Screwfix – winner of The Hewlett Packard Enterprise Multichannel Retailer of the Year – beefed up its customer experience.
-
NewsShop Direct takes a Very big stride to transform customer experience
Etailer Shop Direct improved its personalisation strategy to win the Zensar Retail Technology Initiative of the Year Award.
-
AnalysisRetail Week Live: Kurt Salmon Digital takes gold after 24-hour Tech Sprint
Kurt Salmon Digital fought off tough competition to be crowned winner of the Retail Week Tech Sprint in association with On the Dot.
-
NewsRetail Week Live: Otto supply boss says 'data is the new gold' for retail
Otto’s supply and category director spoke about the “incredible results” it had working with predictive data analytics firm Blue Yonder.
-
NewsRetail Week Live: Facebook boss says social messaging is future of retail
Facebook EMEA vice-president Nicola Mendelsohn says mobile is “the most important consumer trend of our lifetime” for retail marketers.
-
AnalysisAccelerating towards a profitable customer-centric transformation
How can retailers speed up the move to omnichannel while at the same time balancing the need to be both profitable and consumer-centric?
-
NewsRetail Week Live: Etsy provides a platform for female entrepreneurs
Etsy’s international vice-president Nicole Vanderbilt said its platform provides a “low-risk way” for retail entrepreneurs to expand.
-
InterviewInterview: Alibaba UK boss on globalisation and being an online landlord
Alibaba wants to be UK retail’s gateway to China. Ahead of her talk at Retail Week Live on Thursday, we spoke to UK managing director Amee Chande.
-
AnalysisDelivery survey: Take part for a chance to win a ticket to the Customer Experience Summit
Take part in this three minute survey about delivery to be entered into a prize draw to win a ticket to the Retail Week Customer Experience Summit in June.
-
Retail VoiceOpinion: How can retailers turn social media engagement into revenue?
It’s time to take social media channels beyond brand promotion and make sure they plays a part in delivering revenue.
-
Retail VoiceOpinion: Cloud computing can be a tool for fast digital change
Find out how the cloud is giving retailers a digital lift in a quickly shifting technology landscape in the new Retail Week and Cisco guide.
-
NewsMissguided website crashes as half-price Sale sees demand soar
Missguided’s website has crashed as an increase in traffic from a half-price Sale left customers unable to complete orders.
-
Retail VoiceOpinion: The golden opportunity available in retail returns
How retailers treat shoppers when they need to return a product is a crucial factor in the overall customer experience.
-
AnalysisInfographic: Next boss backs Brexit plus key facts and figures
The week in words and numbers, March 11, 2016: BHS seeks to slash rent by launching CVA proceedings, supermarket sales growth, plus more.
-
NewsYoox Net-a-Porter drives multichannel innovation with IBM partnership
Yoox Net-a-Porter has announced a partnership with technology supplier IBM to develop a shared platform across its brands.
-
OpinionOpinion: How to enable smart transformation in the digital age
Agility and fresh thinking can enable retailers to transform infrastructure, despite the challenge of capex constraints.
-
OpinionOpinion: The rise of the digital talent gap on retail boards
As technology becomes embedded in every part of the shopping experience, is the knowledge of current retail bosses up to scratch?
-
NewsRetail like-for-likes edge up 0.1% in February driven by big-ticket items
Retail like-for-likes rose 0.1% in February as big-ticket purchases continued to drive growth while food and fashion purchases declined.
-
NewsPinterest to launch promoted pin advertising for UK retailers
Pinterest is launching promoted pins in the UK next month that will allow retailers to embed digital ads across its social platform.
-
NewsIkea's UK profits nearly triple after healthy rise in sales
Swedish home furnishings specialist Ikea’s UK profits nearly tripled last year after several years of earnings volatility.