All Multichannel articles – Page 36
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NewsToday in retail: Black Friday marathon clicks into gear
Black Friday is just a week away but already the battle for sales is raging online.
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AnalysisThe five major challenges for chief information officers
With unrestricted access to the UK’s top retail tech leaders, Retail Week Connect’s new report, in association with Brother, is based on anonymous interviews with chief information officers and chief technology officers at the UK’s most innovative retailers.
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OpinionRetail surgery: How to improve multichannel retail
How can multichannel retailers service customers 24/7?
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NewsToday in Retail: Grocers square up as price war rages on
Tesco has thrown the latest grenade in the enduring grocery price war, unleashing plans for an 11-day Black Friday bonanza, starting on Monday.
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NewsToday in Retail: Morrisons and Amazon reveal delivery dynamite
Morrisons and Amazon unveiled an early Christmas cracker today with news of their blossoming relationship.
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NewsMorrisons expands delivery offer on Amazon Prime
Morrisons is rolling out a one-hour delivery service on a full grocery shop for Amazon Prime shoppers in selected postcodes.
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NewsRetail Week Awards: A look back at 2016's customer experience winner Ao.com
As the shortlist for the Retail Week Awards 2017 is unveiled, we look back at 2016’s winners. Today, Ao.com - winner of Customer Experience Initiative of the Year.
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Opinion
Opinion: Buster the boxer, brand values and Black Friday
’Tis the season to watch telly – or more likely these days YouTube – as retailers unveil their Christmas ads.
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AnalysisRetail Week Awards: Looking back at the past winners
As the shortlist for the Retail Week Awards 2017 is unveiled, we look back through the archives at winners over the past twenty years.
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NewsToday in Retail: Black Friday battle kicks off
The fight for Black Friday got under way today as etail giant Amazon launched its deals for the sales extravaganza.
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OpinionOpinion: A subdued outlook for retail deals
Brexit uncertainty and a tough year mean that the focus for retailers will be on trading rather than IPOs and deals.
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OpinionOpinion: Marks & Spencer bites the bullet in changed times
The recent strategic update from Marks & Spencer perhaps marks a watershed moment for a business that has been a retail beacon for decades.
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AnalysisAnalysis: Why etailers are moving from clicks to bricks
More and more pureplay retailers are betting on bricks-and-mortar to develop their business. But is traditional retail worth the trouble?
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NewsToday in Retail: Singles Day and seismic retail change
The big event that UK retailers should clock today occurred not across our sceptred isle but 4,000 miles away in China.
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Retail VoiceEmbracing mobile this Black Friday
There’s now just two weeks to go until the biggest event in the retail calendar.
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NewsNew Look launches AR-enabled photobooths in-store
New Look is rolling out augmented reality photobooths to a selection of its flagship stores to drive its appeal to millennial shoppers.
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NewsShop Direct launches chatbot technology on Very app
Shop Direct has integrated conversational technology on Very’s mobile app to answer customer queries in real time.
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OpinionOpinion: How Instagram could drive contextual commerce
Instagram has recently launched ecommerce capabilities on its platform, but will it change how shoppers and retailers use social media?
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NewsToday in retail: Sainsbury's and The Donald in the news
The world has spent the day talking about Donald Trump and so have retailers mulling over the implications of his election as US president.
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OpinionAnalysis: How Marks & Spencer can optimise its store estate
Marks & Spencer has become the latest retailer to ask itself how many stores it really needs.