All Multichannel articles – Page 25
-
DataInfographic: Retailers adopt a cautious outlook
Uncertainty among consumers has led the retailers we interviewed to adopt a cautious outlook for 2018.
-
OpinionOpinion: Amazon Go – the future of convenience retail?
Amazon has finally opened its Amazon Go convenience store to real-world shoppers following a year-long trial.
-
AnalysisAnalysis: Where next for Dixons Carphone under Baldock?
It’s all change, once again, for the electricals giant, which has transformed dramatically since the merger of Dixons and Carphone Warehouse three years ago.
-
OpinionOpinion: Winning the battle for customers
In today’s fast-changing multichannel environment, retailers must follow the rules of engagement to emerge victorious.
-
NewsShop Direct names interim CEO as Christmas sales spike
Shop Direct has named group finance director Derek Harding as its interim chief executive following a spike in Christmas sales.
-
AnalysisAnalysis: Reinventing stores – inspiration from China
As traffic to high street stores continues to decline and ecommerce sales rise, many retailers face a fight to survive.
-
OpinionOpinion: Sense of purpose needed as retail polarises
Why does your company exist? If you run shops, what is their point?
-
OpinionOpinion: Leaders will make a real difference in 2018
Retail’s challenges are not new. How managers meet the challenges will separate winners and losers in the new year, argues former Asda boss Andy Clarke.
-
GalleryJD.com moves offline with tech-powered supermarket
A new supermarket chain has opened its doors in China, blending online and offline retail.
-
Retail Voice
Three ways to turn festive shoppers into lifelong customers
Why brand purpose, consistency and transparency are crucial to long-term customer loyalty.
-
OpinionOpinion: Walmart dropping ‘Stores’ is sign of the times
Christmas may not be out of the way yet, but Walmart has already made one New Year’s resolution.
-
OpinionCustomer experience lessons from Retail Week Interiors
The recent Retail Week Interiors conference provided great examples of outstanding customer experience.
-
OpinionOpinion: Is price the only thing that matters?
As retailers feel the squeeze of inflation, CollectPlus chief executive Neil Ashworth argues the case for creative thinking to find efficiencies without compromising on experience.
-
Retail VoiceThe battle for customer loyalty
Debbie Johnson, regional sales director for retail at Dell EMC, shares her vision for omnichannel strategy.
-
OpinionWhat Alibaba can teach others about bricks and mortar
Alibaba’s vision of ‘new retail’ involves a multi-billion-dollar investment in stores that are ‘enhanced’ by data, technology and personalised services – and other retailers should take note.
-
OpinionAs Black Friday nears, what’s the Christmas outlook?
As Black Friday approaches, its impact on traditional golden-quarter trading patterns may be more significant than ever.
-
InterviewRetail Week Live: John Rogers on how to beat Amazon
Sainsbury’s pulled off the biggest retail acquisition of the year in 2016 when it snapped up Argos owner Home Retail Group in a £1.4bn deal.
-
OpinionM&S: Norman and Rowe could be a dynamic duo
Marks & Spencer takes centre stage this week when it unveils interim results on Wednesday.
-
AnalysisThe disruptors: Who is giving grocers food for thought?
Grocery comes under the spotlight in the latest installment of Retail Week’s ‘The disruptors’ series, which looks at the businesses shaking up the industry.
-
AnalysisAnalysis: The five best examples of multichannel retail
Everything from touchscreen monitors to selfie-designated stations and offline fitting experiences feature in our best examples of multichannel retail.