All Multichannel articles – Page 236
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NewsAsos improves customer email response times
Fashion e-tailer Asos has improved the time taken to respond to customer emails after implementing eGain Communications software.
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NewsBarnes & Noble launches e-book store
US bookselling giant Barnes & Noble has launched what it says is the largest online shop of electronic books.
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NewsDoubts raised over Arcandor rescue
The break-up or liquidation of parts of troubled German retail group Arcandor has become more likely after the group’s restructuring adviser quit.
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NewsRecession takes toll on online sales growth
The recession has started to hit online sales growth as the exponential increases once experienced by the e-tail market have begun to slow, according to new figures.
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NewsJohn Lewis offers first glimpse of Asos-style fashion website launch
John Lewis has unveiled a glimpse of its fashion website set to launch in the autumn.
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NewsNet-a-Porter launches iPhone application
Luxury e-tailer Net-a-Porter has become the latest to take advantage of new mobile phone technology, with an application for Apple’s iPhone and iPod Touch that enables users to shop on the go from their mobile devices.
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AnalysisThe next generation of e-tail
No retailer can afford to be without a website these days, but what are the must-haves and what are the costly fripperies that won’t improve your bottom line? Joanna Perry explains today’s essentials
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OpinionE-tail’s debt to the old retail greats
The principles of pioneers such as Gordon Selfridge are as relevant as ever in modern retailing
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OpinionRetail surgery: Working with voucher code sites
How can we work with voucher code sites so they only publicise codes that we want to make openly available?
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NewsChimpogo.com combines social media and e-commerce
Showing perfectly how social media and e-commerce can be merged, Chimpogo allows visitors to its site to create a design or illustration for a t-shirt. Shoppers submit their design alongside some information on the story behind it, and other visitors to the site can then blog about it and rate ...
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News
Rakuten chases overseas sales
Rakuten, Japan’s largest e-tail site, is chasing overseas sales as revenue from international shoppers grows at 19.7 per cent a month.Rakuten president Hiroshi Mikitani expects international sales to hit $1m (£621,300) a day by the end of the year. The e-tailer was founded in 1997 and has 47 million members ...
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NewsPrimark becomes more open as Arthur Ryan prepares to step down
Change is afoot at value fashion giant Primark as it emerged that retail veteran Arthur Ryan is to step down from the running of the business.
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NewsAbel & Cole to cast net wider with site revamp
Online organic grocer Abel & Cole has overhauled its website to attract more customers.
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NewsExplosion of fake designer shoes websites
The number of websites selling fake designer shoes has exploded, resulting in shoppers being increasingly conned by the counterfeit sites.
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NewsRetail sales grow 1.4 per cent in June
Retail sales in June grew 1.4 per cent on a like-for-like basis helped by the heatwave across the country and clearance Sales.
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NewsNext refines online search to lift Sale site
Next is working with its website search provider on the latest version of its Sale website, which will go live on July 18.
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NewsHot weather sends retail sales down
Last week’s hot weather hit retail footfall and sent general merchandisers’ sales down for a second week running.
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OpinionWindow shopping has moved online
A look at some recent results shows interesting diversity in the world of online retailing.