More online retail – Page 118
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AnalysisAnalysis: Hashtag #Fail – the dos and don'ts of using social media
Asos found itself in hot water this week when it compared former bodybuilder Jodie Marsh to a man on its social media account.
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OpinionRetail surgery: Can digital make it easier for consumers to browse in a retail environment?
Technology is nearly always designed to make things easier. But there is a wide range of options open to retailers, from proximity-targeted offers, based on in-app behaviour, to offering in-store Wi-Fi.
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OpinionRetail surgery: Is show-rooming really a threat to the high street?
Mobile and tablet technology is playing a greater role than ever in the consumer shopping experience, including on the number of ‘showroomers’ visiting high street stores.
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OpinionComment: Two years out of administration, is now the time right for Game to float?
Only a couple of years ago, entertainment specialist Game collapsed into administration.
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OpinionComment: Concrete proof social media can improve in-store footfall?
Champions for online retail cite the potential to cut logistics and staffing costs, whilst allowing retailersto personalise their offerings, foster loyalty and build CRM. These days, some retailers are little more than well-disguised data companies.
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AnalysisAnalysis: Retailers link up customer services across channels
Do shoppers receive the same customer service when they buy online as in-store? Retail Week examines how retailers are unifying customer services across channels.
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AnalysisAnalysis: Stores at heart of the Entertainer's multichannel model
Toy specialist The Entertainer is on a mission to place stores at the centre of its multichannel plans, as it seeks to offer faster and more direct delivery options.
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AnalysisPeople: Ecommerce and tech execs in high demand as several change jobs
There was significant movement in the market for in-demand ecommerce executives in April with Jaeger, Supergroup and Levi Strauss all making senior appointments.
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OpinionComment: Dixons and Carphone Warehouse earn a new lease of life
Dixons and Carphone Warehouse last week announced a merger deal to create Dixons Carphone, estimated to be worth £3.8 billion.
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AnalysisAnalysis: Tracking shopper journeys across the multichannel landscape
Retailers in today’s multichannel landscape must track and analyse consumer data across multiple touchpoints to win loyalty through personalisation.
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Analysis
Analysis: Harnessing digital talent in a multichannel era
Training and retaining first-class ecommerce employees is one of the biggest challenges retailers face in today’s multichannel marketplace.
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OpinionComment: Dixons and Carphone connect, but do they have a USP socket?
Dixons and Carphone Warehouse merging is like the plot twist in season five of a DVD box-set, when former foes team up to reboot the story.
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AnalysisIn numbers: Alliance Boots full year results
Alliance Boots unveiled its full year results yesterday. Retail Week picks out some key figures from the health and beauty giant’s performance.
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AnalysisAnalysis: Why the Internet of Things is the most important thing about the Dixons Carphone merger
The £3.8bn merger of Dixons and Carphone Warehouse is one of the biggest recent deals in UK retail. But its true significance doesn’t lie in its size.
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AnalysisAnalysis: Shop Direct invests in its made-to-measure sites
From Asos to eBay and Amazon, etailers across the industry owe a significant portion of their success to the way they use IT.
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AnalysisAnalysis: The logic behind the Carphone and Dixons merger
Dixons and Carphone Warehouse today confirmed their merger. Retail Week looks at the rationale behind the move.
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OpinionNick Bubb's verdict: Dixons Carphone – a merger of cynics?
It is rare for “mergers of equals” to work straightaway, so is it surprising that the Dixons Carphone merger has attracted some cynicism?
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AnalysisFormer Morrisons digital executive Simon Harrow founds technology start-up
Simon Harrow, former Morrisons digital executive and Kiddicare chief operating officer has launched a company with incubator Haatch.
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OpinionComment: Tesco smartphone makes sense as tech becomes a retail battleground
Last week Tesco revealed that it is to launch its own smartphone this year.
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OpinionComment: Would a Dixons/Carphone deal be retail’s first m-commerce merger?
The likely tie-up between Carphone warehouse and Dixons might in future come to be seen as retail’s first big m-commerce merger.