More online retail – Page 101
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OpinionRetail surgery: How can I add a ‘human touch’ to online customer relationships?
Customers expect to be able to shop at a pace, time and location of their choosing and to use whichever device they have to hand.
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AnalysisAnalysis: How can retailer's supply chains cope with seasonal surges?
What can retailers learn from Black Friday 2014’s supply chain woes, and how can they better prepare for future seasonal surges?
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AnalysisAnalysis: Christmas trading figures show the great retail divide
The festive season’s results inevitably have winners and losers, but this year’s OC&C Christmas Trading Index shows the gulf between them.
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OpinionComment: Rewriting Tesco’s history is neither true nor fair
Tesco has undoubtedly struggled in recent years but some of the criticism of the retailer’s previous management has gone too far.
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AnalysisStart-up of the week: Mobile gamification platform 3radical
Start-ups in retail technology are growing quickly and Retail Week is highlighting some of the best. This week 3radical is in the spotlight.
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OpinionComment: Is Black Friday more trouble than it is worth?
Black Friday’s high-profile promotion caused logistics chaos for some retailers but presents undeniable opportunities for others.
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AnalysisAsos begins testing personalised recommendation feature
Asos has begun testing a feature called Asos Recommendations that will suggest products from brands and categories consumers already shop from.
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OpinionComment: Tesco's Blinkbox failure proves copying Amazon is futile
With an insatiable appetite to capitalise on what it considered hot trends, Tesco hurried into an unknown market (to the grocer) that was already saturated.
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OpinionComment: Lessons from Christmas 2014 – five ways to avoid delivery chaos
Retailers’ multichannel system were run to capacity over the Christmas period, resulting in online chaos and customer service failures.
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AnalysisIn the news: Findel's departing boss Roger Siddle profiled
Roger Siddle is bowing out from Findel after almost five years turning the retailer around, but it is not the last retail will see of him.
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OpinionRetail surgery: How would a Google ‘buy button’ affect retailers?
Online shopping may be about to fundamentally change.
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AnalysisPeople: Who changed jobs in December - retail's top people moves
For many people a new year marks the opportunity for a new start, with careers very much in the forefront of many people’s thoughts.
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AnalysisAnalysis: Trago Mills and fifty years of a Cornish firebrand
Long before pound shops were growing on the high street, a Cornish entrepreneur was pioneering a new form of discount retailing.
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AnalysisStart-up of the week: In-store analytics platform Presence Orb
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Presence Orb is in the spotlight.
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AnalysisAnalysis: Retailers need police help to prevent crime from 'snowballing'
The impact of crime on retailers has reached record levels and businesses are ploughing huge sums into tackling the growing problem.
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OpinionComment: More of the same for global retailers in 2015
Despite a gradually improving global picture retail in 2015 will still see a continuation of slow progress for many retail firms.
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OpinionComment: John Lewis IT boss - NRF is like 'Toys R Us' for retailers
I write these words somewhere over the Atlantic on the way back from NRF – the US ‘Big Retail Show’ which is increasingly the big ‘Global Retail Show’ in New York.
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OpinionRetail surgery: Should I accept bitcoin payments?
It comes as no surprise that online retailers are constantly looking for ways to lower their costs and to differentiate themselves from their competition.
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AnalysisStart-up of the week: Wearable technology data platform Sensum
Start-ups in retail technology are growing quickly and Retail Week is highlighting some of the best. This week Sensum is in the spotlight.
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AnalysisCES report: Smart technology coming of age for retailers
Technology unveiled at the Consumer Electronics Show points to a connected future that has implications for retailers and consumers alike.