More on Me + Em – Page 472
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AnalysisHow John Lewis, Waterstones and Lush are making store staff their greatest assets
A new report by Retail Week showcases the businesses empowering their store staff to deliver best-in-class customer service and an experience that can’t be beaten online. Find out how you can do the same
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Retail VoiceHow physical retail is being redefined through smartphones and AR
Coinciding with his business’ appearance at Retail Week’s Stores Week, Scandit’s Christian Floerkemeier explains why now is the perfect time to invest in AR to align offline and online operations and improve the in-store experience for both customers and colleagues.
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NewsUK proposes new food checks in the Irish Sea from October
The UK is planning to introduce phased border checks on food products in the Irish Sea from October this year.
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GalleryAnalysis: From weddings to skate parks – eight unique retail experiences worldwide
With Selfridges offering its world famous Oxford Street store for “non-traditional ceremonies” to couples as coronavirus restrictions are relaxed, Retail Week looks at some of the other one-of a kind experiences that stores around the world provide.
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NewsUK retail and hospitality sectors face labour shortage due to Covid and Brexit
The UK’s retail and hospitality employers are struggling to find staff as lockdown lifts due to the combined effects of the coronavirus and Brexit.
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NewsUK consumers to spend £2.5bn as indoor hospitality reopens
UK consumers are predicted to bring a much needed boost to the high street by spending billions of pounds in the first week of indoor hospitality.
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AnalysisMixing it up: How Hotel Chocolat and Joules are diversifying to drive growth
Diversification is a growing trend for retailers, from new product categories to new store formats and other customer propositions. But can adding more strings to your bow offer a route to long-term growth?
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AnalysisThree ways retailers are rethinking stores for future success
Retail Week’s inaugural Stores Week, celebrating bricks and mortar, kicks off today. From The Entertainer and Dixons Carphone to Theo Paphitis Retail Group and AS Watson, retailers and brands from across the sector will reveal how they’re shaping their store strategies. Here’s a taster of what to expect.
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NewsAmazon set to create 10,000 new UK jobs
Amazon is embarking on a hiring spree as the US giant backs the online shopping boom brought on by the pandemic continuing in the UK.
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Retail VoiceVote with your feet to put local retail into action
‘The high street is dead.’ How often have we heard this phrase and not just in recent times?
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NewsFarfetch revenues soar after ‘tremendous start to 2021’
Farfetch reported strong growth in both revenues and gross merchandise values in what the luxury specialist’s boss called a “tremendous start to 2021”.
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NewsThe Works sales slide as coronavirus restrictions take toll
The Works revised its internal profit forecast earlier in January after store closures during the year tanked sales.
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Retail VoiceWhy retailers must be mindful of the impending Environment Bill
While the enforcement of ‘Forest Risk Rules’ and the new Environment Bill have been delayed due to the pandemic, retailers must now ready supply chains and establish processes for compliance, advises DLA Piper’s Teresa Hitchcock
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NewsDixons Carphone rebrands all UK businesses as Currys
Dixons Carphone has brought its four businesses together to become Currys.
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AnalysisGeneration M: Catering to the young fashion-conscious Muslim consumer
The modest fashion market is growing but mainstream retailers are yet to really take note. Retail Week explores how to cater to the Muslim consumer without being tokenistic
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NewsThe Entertainer targets Spanish expansion with first branded store
Family-owned toy retailer The Entertainer has set its sights on expanding its own-brand store estate in Spain, following the opening of its first fascia in Valencia.
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NewsOnline sales growth slows following non-essential retail reopening
Online retail sales reported positive growth in April despite the easing of restrictions, although sales did decline on a month-by-month basis.
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NewsBurberry hails ‘strong’ full-year results despite sales and profits fall
Burberry has recorded a decline in its full-year sales and profits, but boss Marco Gobbetti hailed the luxury retailer’s resilience as full-price sales drove momentum.
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Opinion‘Consumers now expect retail entirely on their terms’
As consumers’ habits, preferences and behaviour change radically and rapidly, most retailers understand that they are facing a revolution. But it’s far from the first.
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InterviewInterview: Asda strategy boss Preyash Thakrar on turning supermarkets into retail destinations
Having unveiled a flurry of recent in-store partnerships with the likes of The Entertainer, B&Q and Greggs, Asda’s chief customer officer tells Retail Week why the grocer is leaning so heavily into collaboration.