More Christmas – Page 26
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OpinionRetail surgery: How retailers can avoid the common glitches that happen at Christmas
Christmas may be months away but rigorous preparation for the period is essential – particularly in light of the popularity of Black Friday.
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AnalysisAnalysis: Start preparing for the logistical minefield around seasonal peaks
Trading peaks such as Black Friday and Christmas put a strain on fulfilment strategies. Here is how retailers can prepare.
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OpinionRetail surgery: How can I use technology to prepare for Black Friday?
Black Friday has become established as the starting pistol of the Christmas shopping season.
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OpinionComment: What can retailers learn from the Christmas trading period?
The Christmas trading period has offered retailers valuable lessons on customer expectation, supply chain and fulfilment.
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OpinionComment: Homage to Catalonia’s remarkable retail arena
At the heart of Barcelona’s vibrant retail scene department store El Corte Inglés is a monument to shopping in the modern era.
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AnalysisAnalysis: Cautious optimism in uncertain times for the retail sector
Retail 2015, produced by Retail Week in association with Kurt Salmon, reveals what industry chiefs really think about prospects for 2015.
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OpinionComment: Are Waitrose’s January results a sign of things to come?
If Waitrose’s recent results are any guide life in the supermarket industry seems to have got a bit tougher again since Christmas.
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AnalysisAnalysis: Christmas trading figures show the great retail divide
The festive season’s results inevitably have winners and losers, but this year’s OC&C Christmas Trading Index shows the gulf between them.
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GalleryIn pictures: Has Aldi suffered from a Christmas hangover?
Christmas goods still seem to be in plentiful stock in some Aldi stores, discovers Grocery Insight director Steve Dresser.
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OpinionComment: Lessons from Christmas 2014 – five ways to avoid delivery chaos
Retailers’ multichannel system were run to capacity over the Christmas period, resulting in online chaos and customer service failures.
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OpinionComment: Lessons in merger success from Dixons Carphone
The successful merger of Dixons and Carphone Warehouse is a reminder to all retailers of the importance of executional excellence.
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OpinionComment: Dixons Carphone - A horse designed by a camel?
Having navigated two sizeable trading humps over the Christmas period, Dixons Carphone is looking like a retail thoroughbred.
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OpinionComment: Retailers should see that returned goods mean returning customers
Instead of seeing returns as an inconvenience, retailers should recognise the opportunities a returning customer presents.
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AnalysisDixons Carphone Christmas trading: What the analysts say
Dixons Carphone has reported a strong festive season as it reported group like-for-likes up 7% during a ‘roller coaster’ Christmas. Here’s what the analysts say.
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OpinionBlog: Black Friday – the online sale that is going nowhere
The effect of Black Friday on retailers’ ability to fulfil orders has been well documented, but how retailers and their supply chain respond in 2015 is crucial.
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AnalysisAnalysis: How delivery chaos took the shine off Christmas
Retailers were caught out by high delivery demand over Christmas as Black Friday and Cyber Monday put strain on fulfilment systems.
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AnalysisDebenhams Christmas trading update: What the analysts say
Debenhams posted an improvement in sales over the Christmas period, but profits were hit by clothing discounting. Here’s the analysts’ view.
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CartoonBlower’s retail cartoon: John Lewis and Next are retail’s Christmas stars
Retail Week’s cartoonist Patrick Blower’s take on John Lewis and Next being retail’s big winners over the festive period.
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OpinionNick Bubb’s verdict: No jam for M&S today – maybe tomorrow?
Marks & Spencer continues to promise that things will soon get better for the struggling retailer, but somehow they never do.
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AnalysisTesco: What to expect from its Christmas results and strategy update
The embattled supermarket giant will update the market with its third quarter and Christmas trading on Thursday. We outline what it is expected to reveal.