All Microsoft articles – Page 14
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AnalysisAnalysis: Eight trends transforming customer experience in retail
Convenience is currently the watchword in customer experience trends. We pick out a few of the best examples from around the world.
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NewsFindel shuns Sports Direct and sells Kitbag to US firm Fanatics
Findel has sold Kitbag to Fanatics, a US-licensed sports merchandise specialist, thwarting Sports Direct’s attempt to disrupt the sale.
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NewsSainsbury’s agrees Home Retail asking price ahead of takeover deadline
Sainsbury’s has reached an agreement with Home Retail over the asking price for the business ahead of this evening’s takeover deadline.
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GalleryStore gallery: Taking a megabyte out of the Big Apple's in-store technology
The in-store technology on offer in New York ensures that retail in the Big Apple looks more engaging than it has done for some time
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OpinionOpinion: US retailers are failing to innovate at home and abroad
A visit to the National Retail Federation expo in New York reveals that while US stores are good, they are stuck in something of a rut.
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Opinion
Opinion: How to cut through the noise and win consumer spend at Christmas
With less than two weeks till Christmas, retailers are vying for last-minute spend and one of the big differentiators is customer experience.
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NewsInfographic: John Lewis celebrates first £100m sales week of peak period
Sales at John Lewis department stores broke through the £100m barrier last week, boosted by homewares, as peak trading got under way.
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NewsGame launches augmented reality display to bring Halo characters to life
Game has launched an augmented reality display in its Basingstoke store that allows customers to pose with characters from the Halo series.
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NewsCurrys PC World launches first ever Christmas brand campaign
Currys PC World is launching its first ever Christmas brand campaign with a comedic ad featuring Hollywood star Jeff Goldblum.
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AnalysisGame boss Martyn Gibbs on adapting the retailer for gaming's digital revolution
Game chief executive Martyn Gibbs believes the high street retailer is well positioned to capitalise on a market becoming increasingly dominated by digital products.
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AnalysisStart-up success stories: Retail Week's Pitch Perfect winners
Retail Week catches up with the three joint winners of our inaugural Pitch Perfect start-up competition to find out how they are faring.
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AnalysisWatch: Black Friday shopper numbers set to rise 15% compared to 2014
New research released today by Retail Week reveals what consumers are planning for their Black Friday and Christmas spending.
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NewsIn pictures: Retail Week Customer Experience Awards winners 2015
The very best examples of UK retail customer experience were recognised last night at Retail Week’s inaugural Customer Experience Awards.
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OpinionAs Black Friday looms retailers must be prepared to manage expectations
Whether you like it or not, Black Friday is here to stay and retailers must ready themselves for an even bigger event this year.
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AnalysisGame invests 'heavily' in Multiplay and prepares for virtual reality gaming
Game is to invest “heavily” in its Multiplay business and is preparing to exploit the virtual reality gaming market as it adapts for the digital age.
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AnalysisAmazon to pull sales of Apple and Google video-streaming devices
Amazon is to halt the sale of video-streaming devices from rivals Google and Apple that aren’t compatible with its own media service.
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OpinionBlog: A night to celebrate at the Hermes Retail Week Supply Chain Awards
The Hermes Retail Week Supply Chain Awards always unearth some impressive innovations, and this year’s event – which was held last night – was no exception.
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AnalysisArgos and Tesco among winners at The Hermes Retail Week Supply Chain Awards
The top talent in UK retail supply chain gathered at the Hermes Retail Week Supply Chain Awards 2015 in London last night.
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AnalysisThe rise of virtual assistants may end the need for online searches
“Can I say what it’s about?” If you’ve ever had difficulty getting through a protective secretary, just imagine all your customers having one.
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VideoWatch: Everything you need to know about the internet of things
Find out about how the network of connected devices known as the internet of things is poised to grow and how consumers are using it.

















