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‘UK’s economic underperformance matters for all in retail’- ‘How to recover cost inflation while continuing to offer value to customers’
- ‘Supermarkets aren’t to blame for product shortages, but it’s time to pause for thought’
- ‘From automation to home working, Sainsbury’s changes highlight forces shaping retail’
- Tech
- ‘Can you be sure that AI will capture who you are and what customers like about you?’
- Virtual try-on and fewer returns: How retailers are using AR to elevate the customer experience
- Ranking: Meet the 30 UK retailers forecast to dominate ecommerce
- As Ocado banks on international tech success, is this as good as it gets at home?
- Stores
- Store gallery: John Lewis pilots ‘shopping by senses’ and localisation in new-look branch
- Store gallery: Inside Heaven by Marc Jacobs’ first store outside LA
- Is Sephora’s first UK store in nearly two decades worth the wait?
- Exclusive: Dwindling retail space under pressure as new development hits 20-year low
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‘Tough times push retailers to innovate and find new sources of growth’
At a time when it’s easy to be gloomy, look deeper and there are reasons for retailers to be optimistic, says eBay UK general manager Murray Lambell
UK consumers are among the most thoughtful and forward-thinking anywhere. This keeps us retailers on our toes, but creates huge opportunities.
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