All John Lewis & Partners articles – Page 68
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AnalysisAnalysis: Why did M&S’s new website fail to click into place?
Marks & Spencer’s relaunched website suffered a sales decline – could the retailer have succeeded with greater attention to customer needs?
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NewsHobbs appoints John Lewis's Meg Lustman as chief executive
Womenswear retailer Hobbs has hired John Lewis fashion buying director Meg Lustman as chief executive, filling the role left vacant by Nicky Dulieu.
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OpinionComment: John Lewis’ Commonwealth support is smart marketing
The decision by John Lewis to support the forthcoming Commonwealth Games is a canny piece of marketing know-how.
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GalleryStore gallery: Scotland’s retail offer under the spotlight
As Scotland prepares itself to vote on whether to go it alone, how distinct is the retail offering in Edinburgh and Glasgow?
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NewsJohn Lewis Partnership Sir Charlie Mayfield awarded honorary degree
John Lewis Partnership chairman Sir Charlie Mayfield has been awarded an honorary degree of doctor of science from the University of Reading.
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NewsInfographic: John Lewis sales soar 20.7% after good week for fashion
Sales at department store retailer John Lewis surged by 20.7% to £86.61m in the week to July 5, thanks to fashion enjoying a bumper week.
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AnalysisApp review: John Lewis Vs Argos
Mike Cavers, executive creative director of DST Global Insights Group looks at the usability John Lewis and Argos’ app offers.
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AnalysisAnalysis: Is click-and-collect success killing home delivery?
As shoppers come to demand more convenience in delivery, retailers are responding with the most innovative period in the sector’s history.
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AnalysisAnalysis: Fashion retail report explores how to take fashion forward
Fashion is set to be the retail success of 2014 but experts at Retail Week and Land Securities fashion report launch warn of remaining challenges.
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NewsInfographic: John Lewis sales rise 8.1% as shoppers snap up Sale bargains
John Lewis sales rose 8.1% to £87.27m in the week to June 28 as customers snapped up bargains in its clearance Sale.
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AnalysisStore review: John Lewis Kingston Vs Homebase Guildford
Jill Pinner, chairman and founder of Fizz shares her thoughts on the quality of customer service in John Lewis and Homebase.
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AnalysisAnalysis: What makes a world class retail board?
The calibre of a company’s board can be the difference between success and failure. Retail Week investigates what qualities a great board and its leaders need.
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OpinionComment: John Lewis demonstrates that management basics remain essential
John Lewis’s 150th anniversary serves as a reminder of the importance of outstanding leadership, continuity and commitment to values at a time when the frequency of retail management changes is beginning to rival that of football managers.
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NewsJohn Lewis: Click and collect to outperform home delivery on sales volumes this Christmas
John Lewis boss Andy Street said he expects click and collect to account for more online sales volumes than home delivery this Christmas.
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AnalysisWebinar: Collaboration and solid infrastructure are crucial to ICT agility, says John Lewis IT strategy boss
Collaboration, mixed skills and a robust infrastructure are at the heart of ensuring a retailer has excellent IT agility.
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AnalysisInfographic: The rise of convenience, discounters and online in grocery by 2019
For the first time, sales from convenience, discounters and online will overtake hypermarkets and superstores by April 2019, according to data from IGD.
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NewsInfographic: John Lewis sales fall 16.7% after later start to clearance
Sales at John Lewis department stores tumbled by 16.7% to £68m last week as changes to the trading calendar and sunny weather took a toll.
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AnalysisAnalysis: Why catering has become so important for retail locations
As retailers start to invest in quality in-store catering, will restaurants cannibalise retail sales or enhance customer experience?
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AnalysisRetail Week launches its first 24-hour hackathon
Retail Week is launching the first Retail Week Hackathon, affording retailers crucial insight into creating the ultimate customer experience.
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OpinionComment: Retailers must be distinct or risk becoming extinct
It has become commonplace that polarisation in retail is accelerating. In grocery, shoppers are migrating to hard discounters and premium chains such as Waitrose and M&S.