All articles by Ian McGarrigle – Page 2
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OpinionRetailers must keep up with the pace of change
Ian McGarrigle has been writing about and publishing for the retail sector for over 20 years. He was a member of the launch team for Retail Week.
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OpinionGood customer service is key
Something wasn’t quite right last Saturday when we went to our nearest shopping centre to find inspiration for those remaining ‘difficult’ Christmas presents.
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OpinionSelfridges broadens its brands and appeal
Last week’s news that Primark was to open menswear concessions in Selfridges will no doubt have raised a few eyebrows.
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OpinionNo wonder shoppers are retreating when the news is so gloomy
Looking at a newspaper the other day, what struck me was that almost every headline included words such as “crisis”, “worst ever”, “collapse”, “dire” and so on. I’m normally a glass-half-full person but it felt as if the end of the world was truly nigh.
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OpinionThe importance of promotions
At the supermarket recently a staff member on the public address system announced the latest offers available.
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NewsTax and debt burden fails to dent US retail optimism
US retailers have certainly got a spring back in their step if the evidence from last week’s annual get-together at the National Retail Federation (NRF) in New York was anything to go by.
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Opinion
Retailers have moved beyond shock and onto practicalities
Sir Stuart Rose said last month that “people are fed up with being fed up”. It seemed to reflect what many were thinking, says Ian McGarrigle
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