River Island has beefed up its loss-protection processes with a fraud alerter from Innovetra.
The solution identifies suspicious transaction patterns in sales data.
River Island operations director Ben Lewis was reluctant to say how much he expected to save from till fraud, but conceded the savings would be at least greater than the cost of the solution.
He predicted benefits would be seen in the first three months, and expected to get a return on the investment within a year. ‘The ability to get transactional data fast and remotely will act as a powerful deterrent to staff, and so reduce fraud and stock loss,’ he said.
Lewis chose to roll out Innovetra’s offering because it was easy to use and fulfilled the retailer’s requirements.