Retail news round-up: FoodCloud expands with UK retailers, Amazon is number one for customer satisfaction, and Finsbury warns of further price rises
FoodCloud partners with UK retailers
FoodCloud is set to work with UK retailers such as Waitrose and Tesco to help distribute leftover food from stores to charities, The Irish Independent reported.
The Irish tech firm's software allows stores to connect with local charities.
FoodCloud will initially pilot with 25 Waitrose branches and will expand to all 350 Waitrose stores in the UK if successful.
The company had partnered with Tesco in February 2016.
Currently more than 1,000 Tesco stores are using the FoodCloud platform to donate their surplus food, with plans to include an additional 1,800 Tesco convenience stores this year.
The software has helped to redistribute 5 million meals from Tesco stores across the UK, with more than 3,300 community groups and charities receiving the donations.
Amazon ranks number one for customer satisfaction
Amazon.co.uk has been ranked number one for customer satisfaction in the UK for 2017, and to celebrate is offering £10 off any orders over £50 to its customers, Mirror Online reported.
The nationwide consumer polls were conducted by The UK Institute of Customer Service, asking shoppers to rate retail experiences such as efficiency and complaint-handling.
To redeem the reward, customers will have to enter the promo code ‘BIGTHANKS’ at checkout; AmazonFresh and AmazonPantry orders are not part of the deal.
The deal is valid to 23:59pm today.
Finsbury Food posts decline in sales
Finsbury Food has recorded a 2.9% decline in sales in the UK, The Times reported.
However, total group sales remained flat at £156.6m for the six months to December 31.
Lightbody Stretz, the company’s overseas chain, reported a 31.7% increase in sales during the same period.
The bakery arm has warned that its prices may increase as it is struggling to limit the impact of rising costs.