customers to be left £12m out of pocket, warn administrators

Made sofa

Tens of thousands of customers will collectively lose out on £12m worth of deposits made around the time the retailer collapsed into administration.

Shoppers paid £13.7m in deposits on large items such as sofas with the company but have recouped just £1.9m of that in charge-backs, according to documents filed last week with Companies House.

Subscription content

Please sign in now if you have a subscription or are already registered with us.

Retail Week

Register for free to continue reading provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.

Register today for a taste of our high-quality intelligence and enjoy:

  • Two free article views per calendar month on
  • Detailed analysis of current trends and events 
  • Exclusive newsletters
  • In-depth reports, videos, interviews and much more

Discover Retail Week register now

Please note, if you have recently purchased a subscription, it may take a few minutes before your account is updated.