Helen Dickinson
Helen Dickinson is chief executive of the British Retail Consortium.
Opinion‘We need a government that offers business leaders a seat at the table’
Retail needs to see joined-up government thinking that understands you cannot increase costs from every angle all at once, says the BRC’s Helen Dickinson
Opinion‘The retail industry was largely sold out by the chancellor’
While the dust has settled on the chancellor’s autumn statement, the frustration felt by many retailers has not, says BRC boss Helen Dickinson
Opinion‘Everyone should sign the petition calling on government to fight retail crime’
As violence and abuse of retail staff becomes a pandemic, BRC chief executive Helen Dickinson urges the industry to pressure politicians to take decisive action
Opinion‘The government must end its scapegoating of retailers’
If the government wants to halve inflation by the end of the year, it would be well advised to spend less time criticising retailers and more time listening to them, argues British Retail Consortium chief executive Helen Dickinson
Opinion‘Packaging rules are changing and the bill is likely to be substantial’
Retailers must prepare for new rules requiring them to cover the full costs of packaging management and recycling, says British Retail Consortium chief executive Helen Dickinson
Opinion‘The next few months will be challenging, but we’re reaching the eye of the storm’
Managing the next year must be about containing downturn impact while building foundations to capitalise on opportunities when recovery comes, advises British Retail Consortium chief executive Helen Dickinson
Opinion‘Putting sustainability at the heart of retail isn’t virtue signalling, it’s vital’
It would not make sense for retailers to cut their focus on and investment in sustainable business, argues BRC chief executive Helen Dickinson
Opinion‘Retailer focus is on how to help customers caught in cost-of-living crunch’
At a time of unprecedented national and global challenges, retailers are determined to support their people and their customers, writes British Retail Consortium chief executive Helen Dickinson.
OpinionHelen Dickinson: ‘As war and cost of living dominate headlines, doing the right thing has never been more important’
Supporting colleagues through difficult times and protecting customers from the full shock of rising costs is vital to building and retaining loyalty, says BRC chief executive Helen Dickinson.
Opinion‘Retailers achieved the incredible during Covid – imagine what we can do next’
If 2020 was a year of destruction, then 2021 was one of reconstruction and progress. But 2022 will put this to the test, warns BRC chief executive Helen Dickinson
Opinion‘Business rates – government must now decide whether to be firefighter or arsonist’
The retail industry has been navigating crisis after crisis. Fresh from the pingdemic, the country found itself facing a massive HGV driver shortfall, supply chain problems and wider labour shortages.
Opinion‘Tackling violence and abuse in retail must be one of the industry’s highest priorities’
Even before Covid there was an epidemic of retail violence and abuse – one that had been getting progressively worse with each passing year.
OpinionHelen Dickinson: ‘Don’t build back better – build forward’
With the third wave subsiding, over half the adult population receiving their first vaccination and the reopening of so called ‘non-essential’ retail, we all hope we might just be entering the recovery stage of this pandemic.
OpinionHelen Dickinson: ‘Leaders owe their people wellbeing, safety and development’
There are around 3 million people who work in retail. It has always been a people business and people are the lifeblood of our industry.
Opinion‘We have a duty to customers to stamp out modern slavery’
In 1785 the English poet William Cowper wrote: “We have no slaves at home.” More than 200 years later, that statement remains untrue.
Opinion‘Retail hasn’t been left behind by the government – it’s evolving’
On the back of the government’s latest economic update, I’ve read some people saying that retail has gotten used to being ignored by set pieces from chancellors, past and present.
OpinionHelen Dickinson: Retail is stronger together in war on coronavirus
Coronavirus has triggered the biggest retail crisis of our lifetime and the impact of this pandemic on businesses continues to be enormous.
OpinionHelen Dickinson: Government must move quickly to save retail jobs
Businesses across the UK welcomed the chancellor’s announcement of a fund to help with employee’s salaries last week. However, BRC chief executive Helen Dickinson says the government must urgently provide more details on how it will work
OpinionOpinion: The government must level up apprenticeships
Take a moment to stop and look around. Retail is transforming at a rate of knots, driven by changing customer preferences and relentless technological improvement.
OpinionOpinion: Supporting retail this election is just good politics
We are blessed with one of the most vibrant and dynamic retail industries in the world.