Boots pilots language interpretation service

Boots checkout

Boots is piloting an on-demand language interpretation service for non-English speaking pharmacy patients.

The retailer is testing the free service at five shops in central London, Birmingham, Southampton, Leicester and Belfast.

It can be accessed using in-store iPads, which connect staff and patients with interpreters who can translate around 250 languages.

Boots has teamed up with US firm Voyce to offer the service.

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