Boots jobs at risk as IT service roles moved overseas

Boots London sign

Boots is set to cut a number of IT jobs at its head office in Nottingham after renewing a strategic partner contract that will see the roles moved overseas. 

Boots is set to axe around 60 jobs from its IT service desk as part of an ongoing restructuring plan to consolidate “service desk activities” to “help reduce decision making time and complexity, as well as improve efficiency”.

The health and beauty retailer has renewed a five-year contract with strategic partner NCR and roles currently performed by staff in the UK will be transferred overseas.

Boots said it anticipates 60 people will be at risk of redundancy and a consultation process with those affected will “begin immediately”.

As part of the restructuring, one service desk and a new service operations team will be created providing 18 new full-time roles at Boots IT, which those affected by the cuts can apply for.

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