Hamish Thompson
OpinionComment: Dixons and Carphone connect, but do they have a USP socket?
Dixons and Carphone Warehouse merging is like the plot twist in season five of a DVD box-set, when former foes team up to reboot the story.
OpinionComment: Lessons from the horse meat controversy
The horsemeat controversy has highlighted how crucial it is for retailers to be ready for the unexpected. Here are nine ways to help ride storms successfully.
OpinionComment: Jessops' dullness was its downfall
There was more gloomy news in the electrical retail sector over Christmas and the New Year with the combination of Comet’s demise and the news yesterday that Jessops has called in the administrators.
OpinionAs Clinton Cards collapses, what are the PR lessons from retail failures?
In old black and white Westerns, the shopkeeper who runs the general store is at the heart of storytelling in the community.