Waitrose has rowed back on a policy that suggested workers who were self-isolating because of their family would have to make up the hours they owed at a later date.
The grocer had previously said that if staff were “physically well enough themselves to work”, it would explore the option of allowing them to work from home.
Waitrose would pay its staff in full while they remained at home, but its ‘time bank’ system meant workers would need to make up that time by working overtime for no extra pay when they returned to work, covering up to two weeks’ worth of hours missed.
However, last night Waitrose said: “We’re really sorry that we got it wrong. We’ve listened to our Partners and changed our policy.”
Please sign in now if you have a subscription or are already registered with us.
Retail-Week.com provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.
Register today for a taste of our high-quality intelligence and enjoy:
During December, registered users can access 24 free articles in our advent calendar - find it here or on the homepage.
Discover Retail Week register now
Please note, if you have recently purchased a subscription, it may take a few minutes before your account is updated.