Tesco and Sainsbury’s have withdrawn from a tie-up with TfL which offered a click-and-collect service for the grocers’ customers at Tube stations.
- Trial scheme operated in partnership with Transport for London
- Grocers pulled out because of lack of take-up
- They will focus on store-based click-and-collect instead
A Tesco spokesman told Retail Week: “Our London customers have told us they prefer the click-and-collect service at our stores and online grocery shopping.”
The grocer had operated click-and-collect at 10 stations as a “trial”, it said.
Sainsbury’s also said it had operated the collection points as a trial.
“Although it was popular in some areas, it wasn’t used in others as much as we’d like, so we’re now focused on rolling out a grocery click-and-collect service in our stores across the country – with over 20 sites in operation and 100 due by the end of the year,” a spokeswoman said.
Rival Asda revealed in May it is trialling a new type of standalone round-the-clock click-and-collect site in Lancashire.