John Lewis poaches Tina Mitchell from Co-op as new Waitrose retail director

Tina Mitchell

John Lewis has poached Tina Mitchell from the Co-op as its new retail director, to lead on offering customers a “world-class service” in Waitrose stores.

The retailer said Mitchell would also be responsible for leading on its shop strategy and “empowering” the 45,000 Waitrose shop staff, and will report directly to Waitrose’s executive director James Bailey. 

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