Hotel Chocolat blames supply chain for ‘moderate’ Christmas cost increase

Hotel Chocolat

While Hotel Chocolat reported increased sales in the second half of last year, it flagged that inefficiencies with its supply chain during the festive period saw its costs increase “moderately”.

In a trading update for both the 13-week period and 26-week period ending December 29, 2019, the premium chocolate retailer reported group revenue increases of 11% and 14% respectively.

It said trading for the 13-week period including Christmas “continues to be in line with management’s expectations, though the cost to deliver this growth was modestly higher due to inefficiencies in the supply chain” – which it said would be addressed in 2020.

In the 26-week period, Hotel Chocolat reported the opening of nine new UK stores, which meant it ended the year with 125 across its estate.

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