The cost-of-living crisis may be dominating headlines, but making products healthier and more sustainable is just as important, says Alessandra Bellini, chief customer officer at Tesco.
At Tesco, we serve millions of customers across the UK each week. We speak to them on a daily basis, getting feedback on everything from carrots to Clubcard.
This feedback and insight is essential to help us make the right decisions across the business and over the last few years – as we managed the pandemic and supply chain challenges – it has been more important than ever.
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