TGJones CEO criticises former owner WHSmith for ‘under-investment’
TGJones chief executive Alex Willson has said his fist impression was “the huge scale of under-investment over many years”, in an interview with the Financial Times.
Willson, who joined TGJones from Hobbycraft earlier this year, said that the business feels “almost completely broken”, adding that stores had “missing lightbulbs, threadbare carpets with holes in, you’ve got missing ceiling tiles, you’ve got lifts and escalators that don’t work”.
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