By Hugh Radojev2019-11-26T14:43:00
The boss of Pets at Home has said the retailer plans to roll out 30 of its new format stores next year, as he looks to continue to grow the business through targeted use of customer data.
Peter Pritchard told Retail Week that after a successful trial of three of its new pet care centre store formats in the first half of the year, the retailer planned to open a further 14 by the end of the current financial year, with another 30 next year.
The new stores, which feature a number of integrated services including vet practices, the RSPCA and an onsite dog groomer, will be how Pets at Home “breathe new life into our store estate,” said Pritchard.
“We’re learning loads, we’re very pleased with what we’ve seen so far, but we’re still learning. But our ambition is that we have a retail estate, a very well invested retail estate, and for us the pet care centre is how we’ll continue to breathe new life into our estate.
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