General merchandise

Analysis: WHSmith gets interesting with Kobo drive

By 2012-04-19T11:56:00

Kobo Touch

It’s not often that WHSmith takes you by surprise. Year in year out, group chief executive Kate Swann’s story has been about maintaining a usually healthy overall profit by running an exceptionally tight ship. But alongside today’s financials came an announcement that shows intriguing multichannel innovation from a retailer not ...

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