All articles by Fran Minogue – Page 2
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OpinionOpinion: Retail success today is about teams, not command and control
It is increasingly evident that today’s best-performing companies are run by teams, and success is not just down to the CEO.
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OpinionOpinion: Shoppers love Amazon but will they flock to buy the Fresh offer?
“I love Amazon but…” seems to be the view of many US customers who have had a while to road test the etail mammoth’s Fresh grocery service.
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OpinionOpinion: The chief financial officer role takes centre stage
Over the years various functions have come to the fore as retailers tackle different challenges. Are chief financial officers now in the spotlight?
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OpinionRetailers know that something has to give on free delivery
The industry’s current model of free delivery is no longer sustainable and retailers will have to adapt their offers accordingly.
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OpinionComment: How retailers are restructuring around the chief customer officer
Traditional models of retail are changing and businesses need a senior role that reflects that – the chief customer officer.
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OpinionComment: Is loyalty worth the cost?
Loyalty schemes should create happy customers and provide valuable insights into shopping habits, but are they worth it?
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OpinionComment: The nightmare hire that could have been avoided
Retailers should carry out thorough checks on job candidates before hiring to avoid costly and embarrassing situations.
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OpinionComment: Tesco boss Dave Lewis has his turnaround work cut out
Tesco boss Dave Lewis describes himself as willing to do the right thing, even if it’s difficult. But is his message getting across?
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OpinionComment: The myths and reality of public versus private ownership
Shareholders can often be the thorn in the side of a visionary retail chief executive, but private ownership is not always the better option.
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OpinionComment: How advisory boards add value and promote future success
In a market that is flat at best, the Holy Grail is growth, leading chairmen and chief executives to ask two questions: have I got the right strategy and have I got the right people?
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