Primark boss Paul Marchant has launched a passionate defence of physical retail and called for more investment to be ploughed into Britain’s high streets in the wake of the coronavirus crisis.
Marchant said that claiming covid-19 has “speeded up an inevitable and permanent switch” to online shopping was “wrong” and oversimplified “a complex issue”.
He added: “Anyone who thinks that shopping in person is over or outdated would be naive.”
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