Primark’s Paul Marchant: Anyone who thinks shopping in person is over is naïve

Paul Marchant - credit Anthony Woods 3

Primark boss Paul Marchant has launched a passionate defence of physical retail and called for more investment to be ploughed into Britain’s high streets in the wake of the coronavirus crisis.

Marchant said that claiming covid-19 has “speeded up an inevitable and permanent switch” to online shopping was “wrong” and oversimplified “a complex issue”.

He added: “Anyone who thinks that shopping in person is over or outdated would be naive.”

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