Matalan welcomes new chief customer and omnichannel officer from The Co-op
Matalan has named former Co-op customer and community director Ali Jones as its new chief customer and omnichannel officer.
She will begin her new role at Matalan tomorrow, April 19, and will take on the responsibility for âestablishing a new customer function within Matalan to connect all customer touchpoints and provide further clarity and accountability for customersâ.
Jones also previously held a range of senior brand, omnichannel and marketing roles at Woolworths Australia, Marks & Spencer, Debenhams, Next and Arcadia Group.
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