‘I’ve been banned from PrettyLittleThing and I won’t be going back’

PrettyLittleThing customer email

When an email from PrettyLittleThing popped into my inbox, I thought I was in for a treat. How wrong I was.

“Hey Chloe,” the email read. “In accordance with our terms and conditions, following a review of your account activity and the unusual high returns activity, we have reached a decision to deactivate your account.


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