26-30 September 2022, in person and online

Comprising a free virtual morning masterclass on September 28 and a free in-person morning summit on September 29 at The Form Rooms, Covent Garden, Consumer Week is a chance to come together with Retail Week to redefine your CX strategies and take a deep dive into the consumer psyche.

Retail and brand leaders, industry experts and consumer psychologists will unite at the events to discuss the following key topics: 

  • Building bonds with Gen Z, Alphas, Digital Arrivals and beyond: winning the next generation of shoppers
  • Getting (even) smarter on social: elevating engagement and building brand communities
  • The best CX bets: where to find the biggest bang for your buck
  • The cost of loyalty: how data can help you cut through a price-driven market 
  • Future-fit tech: From AR to Z – the innovations transforming the path to purchase 
  • Seizing store opportunities: what consumers really want from physical retail
  • Retail future: meet the trailblazers shaking up the industry

Register for Consumer Week today.