Marks Electrical boss: We're winning spend while John Lewis 'neglect their customers'

Mark Smithson Marks Electrical

Marks Electrical boss Mark Smithson has insisted the retailer is winning market share from competitors such as John Lewis that “neglect their customers”.

Smithson suggested John Lewis’ strategy of closing some of its larger stores or transforming selling space into offices or apartments was helping Marks Electrical to win shoppers from the department store chain.

Subscription content

Please sign in now if you have a subscription or are already registered with us.

Retail Week

Register for free to continue reading provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.

Register today for a taste of our high-quality intelligence and enjoy:

  • Two free article views per calendar month on
  • Detailed analysis of current trends and events 
  • Exclusive newsletters
  • In-depth reports, videos, interviews and much more

Discover Retail Week register now

Please note, if you have recently purchased a subscription, it may take a few minutes before your account is updated.