Eleanor Smith
Eleanor Smith is a transwoman and has worked with several local Pride events, as well as previously offering advisory to retailers regarding transgender policies. She is an analytical journalist at Retail Week, focusing on financial and data analysis content. Eleanor joined from AO.com and previously spent three years as a research analyst working closely with the senior management team on propositional and technical developments for both its ecommerce and logistics undertakings. Eleanor is also involved with Retail Week's Be Inspired programme.
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Be InspiredWhat can retailers do to meaningfully support transgender customers and employees?
Pride Month may be over, but the work needed to create real change is not. Retail Week analytical journalist Eleanor Smith asks, if equality isn’t contentious, why are trans identities?
- Data
Data: The future of Asos and Boohoo
Asos and Boohoo are amongst the largest names in online fashion, and both outperformed competitors to achieve strong growth through an extremely tough period that was initially described as “a real existential crisis for the fashion industry”.
- Data
Data: The full impact of Covid-19 on retail footfall in 2020
Springboard has published its annual footfall review for 2020 and the figures drive home the catastrophic effect coronavirus had on all retail venues.
- Data
League table: The UK’s busiest retail websites – Christmas 2020
Marketplace giants Amazon and eBay dominated the battle to attract online shoppers over the crucial Christmas trading period, new data has revealed.
- Data
Data: Covid job crisis deepens as major retailers swing the axe
Retail job losses have accelerated in 2020 as the coronavirus crisis batters the sector.
- Data
Coronavirus Consumer Pulse: Web traffic spikes ahead of second lockdown
Amid the coronavirus crisis, it has arguably never been more important, nor more difficult, for retailers to understand their customers.
- Data
Data: The retail sectors capturing footfall since stores reopened
Footfall is slowly returning to retail destinations following the peak of the coronavirus pandemic, but which sectors are capitalising on that traffic and enticing customers into their stores? Springboard data shared exclusively with Retail Week reveals the sectors that are emerging as the winners and losers.
- Analysis
Marketplace melee: Amazon vs eBay vs Shopify – who won in the pandemic?
Retail Week examines the three big marketplaces’ second-quarter results to understand who traded best over the tumultuous coronavirus lockdown period.
- Analysis
Analysis: Has Ocado’s ecommerce promise failed to deliver during coronavirus?
With the ongoing coronavirus pandemic totally reshaping the way people shop for groceries and pushing hundreds of thousands of consumers online, how has the UK’s only pureplay grocer really fared in lockdown?
- Data
Data: New forecasts for the post-pandemic retail landscape
New data from Edge by Ascential shows a vastly changed outlook for retail channels across the UK as the Covid-19 pandemic has drastically altered the retail landscape and consumer spending habits.
- Analysis
Data: Grocery out-of-stocks edge down as stockpiling eases
As lockdown restrictions begin to ease, data from Edge by Ascential shows that grocery retailers are starting to see more stable demand spread out throughout the week, helping them to better manage their online stock levels.
- Data
Data: What search trends reveal about shopping in lockdown
As the retail industry edges slowly towards the resumption of business, online search data shows UK search habits have dramatically changed since the lockdown began. As well as seeking out essential goods, consumers have made the most of forced time at home to take up new hobbies and DIY projects.
- Analysis
Data: Grocery promotional activity returns as availabilities stabilise
As the UK enters its seventh week of coronavirus lockdown, some grocers have cautiously introduced price promotions, but multibuys remain a thing of the past amid fears of stockpiling.
- Analysis
Data: Grocery supply chains stretched by a second wave of stockpiling
As the UK enters its sixth week of lockdown, evidence has emerged of a second phase of consumers stocking up on essential items that may have run low over the last month.
- Analysis
Data: Grocers remain challenged by high shopper demand for essential products
As the UK enters its fifth week of the coronavirus lockdown, sustained consumer demand for everyday and store-cupboard essentials remains a challenge to the grocers and their suppliers.
- Analysis
Data: Shopper demand for Easter weekend groceries outstrips supply
As the coronavirus lockdown continues into its fourth week, there are signs that shopper demand and retailer supply is beginning to stabilise. Many retailers have now relaxed their item limits for customers shopping online and in-store.
- Analysis
Data: Grocery stock levels stabilise but some unavailabilities grow
The huge efforts by the UK grocers and their suppliers are helping to bring out-of-stock levels under control, but there is still work to do. The latest data from Edge by Ascential shows unavailabilities across some categories increased over the past week and disparities between the ability of supermarkets to respond.
- Analysis
Data: Supply chain challenges start to ease as grocers step up to feed the nation
The enormous efforts made by grocers and their supply chain partners over the past week are helping to bring stock levels under control. Over the last two to three days in particular, the situation has shown signs of easing, according to the latest availability figures from Edge by Ascential.
- Analysis
Data: How online demand has changed since coronavirus lockdown
As Next and TK Maxx suspend online operations, the latest data shows the UK’s online spending habits have shifted since the coronavirus lockdown began and are now skewed towards essential provisions and the home, garden and electricals categories.
- Analysis
Data: Grocery out-of-stocks surge tenfold as bulk-buying intensifies
Figures from Edge by Ascential demonstrate the unprecedented demand that UK grocers have faced over the past month, as shopper behaviour has moved from top-up shopping to bulk-buying and stockpiling. This has led to high levels of out-of-stocks across ambient grocery, soap and household essentials.
