All Digital Capability Index articles
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Chart of the WeekChart: Why Argos is #1 in the Digital Capability Index
The former catalogue retailer works hard to get products to customers, offering same-day delivery and utilising its wide-ranging store network
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AnalysisAsda, AI and DCI report – what we learned at LIVE: Retail Week x The Grocer 2026
All the key insights and takeaways you may have missed from LIVE: Retail Week x The Grocer 2026
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DataDigital Capability Index 2026 – which retailers best meet consumer expectations?
The first Retail Week/The Grocer Digital Capability Index shows how well retail brands are catering to the needs of consumers when shopping across stores and online.
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NewsThe retailers best meeting shopper expectations to be revealed in new digital index
LIVE 2026 will see the launch of the Digital Capability Index, a new collaborative report between Retail Week and The Grocer.
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DataNearly two-thirds of major UK retailer websites had fewer visitors in 2025
Changes in consumer browsing behaviour are wreaking havoc on visitor numbers to retail ecommerce websites, with nearly two-thirds of major UK retailers facing falls in unique visitors last year.
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Chart of the WeekChart of the Week: Why Brits are avoiding online grocery shopping
Brits are a nation of in-store grocery shoppers, but what’s putting people off online deliveries?
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DataData: Grocery shoppers say meh to AI, yeah to loyalty discounts
New research commissioned by Retail Week and The Grocer shows that shoppers are sceptical about AI’s role in online grocery shopping, while over half say points and discounts for loyalty card members are what they value the most when shopping in-store

















