Shrinking baskets and soaring costs: John Lewis pins hopes on a Christmas miracle

Dame Sharon White

The John Lewis Partnership, like all of retail, faces yet another volatile and uncertain Christmas trading period.

While some of the pandemic disruption has eased, Russia’s invasion of Ukraine and the cost-of-living crisis to which it has contributed mean that once again conditions could be described as unprecedented.

Changing shopping habits, such as moderating online performance after the pandemic boost, are also affecting performance.

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