‘John Lewis chair White keeps the best and updates the rest’

George MacDonald

Meet the new John Lewis, same as the old John Lewis – up to a point, anyway. And up to an important point, which should never be lost. 

The early findings of John Lewis Partnership chair Dame Sharon White’s strategic review show no signs of babies disappearing with the bathwater, as can often happen when businesses seek to transform.

White is seeking to “update our purpose so that it resonates with today’s customers and partners”. More than ever, purpose is a prerequisite of profitability in the contemporary world.

Subscription content

Please sign in now if you have a subscription or are already registered with us.

Retail Week

Register for free to continue reading

Retail-Week.com provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.

Register today for a taste of our high-quality intelligence and enjoy:

  • Two free article views per calendar month on Retail-Week.com
  • Detailed analysis of current trends and events 
  • Exclusive newsletters
  • In-depth reports, videos, interviews and much more

Discover Retail Week register now

Please note, if you have recently purchased a subscription, it may take a few minutes before your account is updated.