The department store chain has been given three months from July 3, 2006 - the date of the formal agreement - to provide means for disabled customers to access all previously inaccessible mezzanine floor areas.
The agreement follows legal action taken against Debenhams by 43-year-old wheelchair user Greg Jackson after he was denied access to the menswear department in the group's Derby store.
A Debenhams spokesperson said: 'Debenhams has provided access platforms to the mezzanine floors in its Derby store and will resolve all issues of accessing mezzanine floors for its disabled customers in a further 17 stores with similar access issues at a cost of more than£300,000.'
DRC chairman Bert Massie said: 'Debenhams now has a centrally managed action plan to provide independent access in all of its stores in England where disabled people, including Mr Jackson, experience difficulty getting up to mezzanine floor levels. This sends a strong signal to all high street retailers that it's unacceptable to provide a second class service for disabled people.'
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