70% of shoppers wary of returning to stores ahead of non-essential reopening
As non-essential retail prepares to reopen on June 15 UK consumers are reluctant to return to normal life, with seven in 10 uncomfortable going shopping according to the second EY Future Consumer Index.
Although grocery stores have remained open throughout lockdown, just 25% said that they currently feel comfortable in supermarkets. Of the 1,017 consumers surveyed, 80% also said they would feel uncomfortable trying clothes on in the newly reopened fashion stores.
Looking to the future, 45% believe the way they shop will change over the next one to two years, with 64% expecting to shop less but spend more each time. 57% also said they would be more aware of hygiene in shops.
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