Card Factory is the UK’s largest specialist greetings card retailer. Founded in 1997 by Dean and Janet Hoyle with the initial target of opening 500 stores, the retailer now trades through more than 950 outlets throughout the UK.
Selling greeting cards, gifts and party products, Card Factory is pitched at the value end of the market. Its first move online came through the acquisition of personalised card and gift website gettingpersonal.co.uk in 2011. Since then, the core Card Factory website has become transactional as well and also includes the ability to personalise cards.
The retailer has been listed on the London Stock Exchange since its successful IPO at the end of 2014.
Expanding at a rate of around 50 stores a year for the foreseeable future, Card Factory is set to continue to make market share gains at the expense of competitors such as Clinton Cards, Paperchase, Scribbler, Moonpig and others.
Card Factory has been working in partnership with Macmillan Cancer Support since 2006 and has raised over £5m for the charity.
Card Factory has suffered a fall in sales but said revenues raked in from its stores since reopening after lockdown have exceeded its expectations.
This week, Card Factory chief executive Karen Hubbard will leave the business after four years at the helm.
Card Factory boss Karen Hubbard is stepping down from her role at the end of this month after four years at the helm.
After three months of shuttered doors due to the coronavirus, English non-essential retail reopened to the public on Monday. Retail Week analyses the lessons to be learnt from the first days of trading.
Card Factory has reported a drop in its full-year profits despite an increase in sales in a “challenging” year.
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