All articles by Charlotte Tatham
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VideoMicrosoft’s Shelley Bransten: ‘Stores are alive and well’
Shelley Bransten, Microsoft’s corporate vice president, retail and CPG, on why stores are being reimagined and remain an important part of any retailer’s strategy, and the cultural changes the tech giant has made to increase diversity in its workforce.
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VideoKroger data science chief: ‘Innovation doesn’t happen at the top’
Scott Crawford, head of ‘Enable the Science’ at 84.51° – US supermarket giant Kroger’s data and science company – tells us how it empowers staff on the front line to take the lead on innovation and make things happen with new ideas and truly disruptive technology.
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VideoThredUp co-founder on being the ‘sustainability solution for the whole closet’
Chris Homer, co-founder and chief technology officer of US online clothes resale platform ThredUp, talks about working with retailers to help them have a role in the circular economy, and says coming to the UK is a matter of ‘when not if’.
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VideoWhat Kingfisher is doing to attract the best tech talent
Kingfisher digital director Andy Wolfe tells Tech. that a retailer’s social purpose is key to attracting tech talent, and he sets out what needs to be done to encourage more women into tech and engineering roles in the industry.
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VideoGraze’s boss on taking its ‘lab’ technology to FMCG giant Unilever
Anthony Fletcher, chief executive of healthy snack retailer Graze, now part of FMCG titan Unilever, says the tech community is the number one asset of being based in London and tells us why he’s excited about its latest venture, Graze Labs.
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VideoShop Direct tech boss on transforming the business with ‘agile squads’
Andy Burton, group chief technology officer at Shop Direct, tells us how the online retailer is becoming more agile and innovative in how it works, how to get staff to buy in, and what retail has in common with the gambling industry.
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VideoJD.com's vice president on how it is creating ‘boundary-less retail’
JD.com vice president and general manager of JD Retail Solutions Chenkai Ling explains how the Chinese ecommerce giant is redefining itself as a technology and service enterprise, and how management got a wake-up call to put consumers first, not numbers.
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VideoWatch: Ikea opens doors to 'most sustainable store'
This week Ikea unveils its new Greenwich, London, branch, which it describes as its “most sustainable store”.
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VideoWatch: Inside John Lewis’ new Beauty Studio concept
John Lewis has unveiled its second Beauty Studio in its Cambridge store. Retail Week speaks to the retailer’s head of beauty buying Matt Leeser about the new format.
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VideoWatch: Asos’ voice shopping tech in action
Asos has teamed up with Google to launch its voice-activated shopping capabilities. Retail Week puts the tool through its paces.
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VideoWatch: Ikea unveils city centre format in strategic shift
Ikea has launched its first new-format city centre store on London’s Tottenham Court Road.
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VideoMatchesfashion.com boss on navigating a changing world
Matchesfashion.com has transformed in the 31 years since it was founded. Retail Week spoke to boss Ulric Jerome about its reinvention.
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VideoWatch: Inside Instagram's London pop-up
Instagram launched its first UK pop-up store to showcase its commerce capabilities. We spoke to the platform’s head of brand development about its retail ambitions.
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VideoThe Retail Week: The tech set to transform retail
As retail’s digital shift continues, we discuss some of the big themes from Retail Week’s Tech. festival with special guest Will Shuckburgh
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VideoWatch: Ocado's Clarke on AI and 'self-disruption'
Ocado chief technology officer Paul Clarke drops into the Tech. studio to chat robotics, AI and “self-disruption”.
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VideoWatch: Mark Steel on the voice shopping and AR future
Sainsbury’s Argos digital director Mark Steel on what makes a great voice shopping experience and the importance of bringing together brilliant tech and brilliant staff.
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VideoWatch: The latest robotics trends in retail
Robotics are increasingly being deployed in retail, particularly in warehousing and distribution.
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VideoWatch: Feelunique's Palix on finding the perfect tech team
FeelUnique chief executive Joel Palix talks about why online beauty is about to blow up and the impossibility of finding the perfect tech team.
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VideoWatch: How tech is changing retail property
The rise of new technology is transforming not just retailers, but the wider industry including shopping malls and retail parks.
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VideoWatch: Spoon Guru's Stripf on personalisation in grocery
Markus Stripf, co-founder and chief executive of Spoon Guru, discusses how personalisation and AI are changing shoppers’ habits and what is going to happen next.