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Asos introduces handling fee for serial returners
Sainsbury’s boss among business leaders recognised in new year honours
In pictures: the best new concept and flagship store openings of the year
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Marks & Spencer Christmas trading – the City reaction
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Consumer card spending falls due to weak confidence in economy
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‘There are powerful signs that the social media tidal wave is ebbing’
KPIs: Edited chief scientist Michael Ross on retail’s ‘red flag’ metrics
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