Anna Richardson Taylor
- Analysis
Analysis: Technology plays a part in improving customer experience
Technology is playing a central role in improving customer experience. Anna Richardson Taylor finds out how retailers are using it.
- Opinion
Comment: Seismic change lies ahead for retail property
A lot can happen in a year. In terms of retail property, 2012 has seen some shifts in the market, as many retailers reassess their store portfolios in the face of a growing number of challenges.
- Analysis
Analysis: What can retailers learn from the Olympics
The 2012 Games involved a monumental logistics task. Anna Richardson Taylor speaks to Mick Wright, the former retailer in charge of the project.
- Analysis
Analysis: Who will benefit from Comet's potential demise?
Comet management today confirmed to staff that the retailer would file an intention to appoint an administrator with a view to enter administration next week.
- Opinion
Comment: Etail matures in the multichannel world
Congratulations to everyone who has made it into this year’s Retail Week Etail Power List – and especially to those that continue to rise within the rankings.
- Analysis
Next: What the analysts say
Sales at Next rose 2.7% in its third quarter to October 27, and the retailer said the volatility of sales performance made it hard to draw conclusions from the period. City analysts share their views on the retailer’s resilience.
- Analysis
Analysis: Homewares retailers move with the times
The homewares and furniture sector has faced trying times, and difficult trading conditions have hit retailers unprepared for change. Anna Richardson Taylor speaks to those who see opportunities for innovation and growth.
- Analysis
Analysis: How Debenhams put multichannel centre stage
Earlier this year Debenhams won the Oracle Retail Week Award for best multichannel retailer. We catch up with its team to hear more about its strategy for integration and innovation.
- Opinion
Comment: Property’s change of pace
In terms of retail property, 2012 has been a year of extremes.
- Analysis
Analysis: How can retailers avoid falling foul of the UK Border Agency
As Tesco faces possible fines for employing foreigners for longer than their visas allowed, how can retailers avoid inadvertently employing illegal workers?
- Analysis
Analysis: How the B&Q youth board transformed the retailer's thinking
The B&Q youth board is challenging the DIY giant to think again.
- Gallery
In pictures: Harrods unveils its Christmas World
The luxury retailer Harrods’ earliest ever unveiling of its Christmas World department coincides with Olympics fever this year.
- Analysis
Retail Week on the Road: Southeast and East Anglia
We visit Lewes, Brighton, Chichester, Guildford, Colchester, Ipswich and Cambridge.
- Analysis
Analysis: Are Karstadt's Euro-crisis cuts a sign of things to come?
German Karstadt department store group revealed today that it would cut 8% of its 24,000-strong workforce, in part due to the euro crisis.
- Analysis
New directions in retail technology
Ahead of the Cable & Wireless Worldwide Retail Week Technology Summit in September, Anna Richardson Taylor talks to some key speakers about their technology priorities.
- Analysis
Analysis: Why childrenswear retailers look to the Middle East
The market for maternity and childrenswear in the Middle East is to become more crowded, as kidswear giant The Children’s Place prepares to enter the region. So what does the market offer for mother- and childrenswear retailers looking for international growth?
- Analysis
Highs and lows of click-and-collect
As retailers step up their multichannel offers, click-and-collect forms a core part of the shopping experience. Anna Richardson Taylor examines some of the more – and less – impressive services.
- Analysis
Outsourcing: Is it right for your business?
Retail is about selling products, so outsourcing non-core business functions can make sense for retailers. Anna Richardson Taylor examines the issue.
- Analysis
Ten lessons to learn from Ted Baker
The quirky fashion retailer Ted Baker posted a sales 14.6% sales rise in the 19 weeks to June 9. What can others learn from its success?
- Analysis
Wilkinson: What next as Stuart Mitchell departs?
The news that Stuart Mitchell is to step down from his role of chief executive at value retailer Wilkinson has put the store’s recent success, and immediate future, in the spotlight.