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Despite Steve Rowe setting out in May plans to recover and grow Marks & Spencer’s struggling clothing division, there remains little visible improvement.
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When it comes to leadership, the tide is turning and a new type of retail CEO is emerging. In this new environment, it pays to be data-driven, socially conscious and inclusive. EQ (emotional intelligence) is prized over IQ and egos are no longer welcome in the boardroom. This ...
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