Last year Next chief executive Lord Wolfson highlighted shoppers were opting to spend money on experiences such as restaurants or cinema visits, rather than products.
The week in words and numbers, January 13, 2016: Theo Paphitis on the encroaching threat of high rates, BRC-KPMG sales data and Waitrose’s Rob Collins on the future.
The week in words and numbers, January 20, 2016: Mike Coupe says recent trading justifies Sainsbury’s Argos acquisition, and M&S, Fortnums and Dunelm report Christmas rises.
2019-04-01T05:00:00ZPromotional research for Google
A leadership strategy and KPIs with data and customer experience at their heart will be central to sustained long-term growth, a report from Retail Week reveals.
“If you’re selling stuff, you’re knackered, frankly.” Not so long ago, those words might have got backs up at Retail Week Live. But not anymore.
2019-02-25T06:00:00ZPromotional research for Salesforce
When it comes to leadership, the tide is turning and a new type of retail CEO is emerging. In this new environment, it pays to be data-driven, socially conscious and inclusive. EQ (emotional intelligence) is prized over IQ and egos are no longer welcome in the boardroom. This ...