Alison Clements

Analysis
Analysis: Olympic legacy for supply chain
2012-10-23T07:00:00
New supply chain ideas tried out at the London 2012 Olympics could change the way retailers operate in the UK. Alison Clements finds out what lessons have been learnt.
Analysis
How to attract international shoppers
2012-05-14T07:00:00
As a big summer of tourism approaches, Alison Clements finds out why the UK has such appeal to international shoppers, what they like to buy and how retailers can attract them.
Analysis
Driving logistics efficiency
2012-03-26T07:00:00
Faced with the challenge of cutting costs, supply chain teams should scrutinise logistics efficiency because even small changes can bring big savings. Alison Clements reports.
Analysis
IT’s quest for talent
2012-03-13T07:00:00
From ecommerce to systems architecture, good-quality IT staff can be a nightmare to find. Alison Clements finds out how this is affecting retail and what can be done.
Analysis
The IT director’s changing role
2012-03-13T07:00:00
As technology creeps into every aspect of modern retailing, the role of the IT team has grown. Alison Clements considers how IT management should be structured in order to get the best results.
Analysis
How can IT drive international expansion?
2012-03-13T07:00:00
How can retailers expanding into new international territories ensure sales aren’t hampered by IT headaches? Alison Clements reports on how EPoS systems can be rolled out globally.
Analysis
Speeding up the spending process
2012-02-24T00:00:00
As customers demand choice in payments, do retailers that ignore self-service, contactless payment and a host of online transaction options risk losing sales? Alison Clements reports.
Analysis
Averting warehouse disasters
2012-02-20T07:00:00
Warehouse malfunctions can prove catastrophic for a retailer’s sales and reputation. So how can the risk of problems occurring be minimised? Alison Clements investigates.
Analysis
Time to bring delivery home
2011-10-28T00:00:00
Retailers can sometimes struggle with carrier reliability. Alison Clements considers whether delivery in-house rather than using a courier is a more reliable option.
Analysis
Are you being served?
2011-09-21T00:00:00
Customers increasingly want to serve themselves rather than wait in a queue, but they expect fast, reliable systems. Alison Clements looks at whether self-service technology is meeting their expectations
Analysis
In-store events in a digital world
2011-08-05T07:00:00
In-store events are a good way to draw the crowds. But in today’s digital world, have customers’ expectations of these footfall-driving extravaganzas changed? Alison Clements reports
Analysis
Affiliate marketing: Online retailers’ best friend
2011-08-03T09:31:00
Affiliate marketing is invaluable for retailers, but many forget its value in promoting full-price product. Alison Clements looks at how to get more from your affiliate marketing budget
Analysis
Turn on the Google box
2011-07-15T00:00:00
As Smart TV connects our televisions to the internet, it heralds a world where viewers can click-to-buy. Alison Clements looks at the advertising opportunities on offer to retailers
Analysis
The rise of personalised offers
2011-05-27T00:00:00
Faster, cheaper technology means personalised offers traditionally produced by the big grocers are now in reach of every retailer. Alison Clements finds out how retailers are doing it.
Analysis
Multichannel integration
2011-03-31T00:00:00
What are the common problems encountered by retailers trying to manage inventory across many different sales channels and how can integration help?
Analysis
Completing the supply chain story
2011-03-25T00:00:00
Achieve an end-to-end view of the supply chain and it’s possible to reap benefits across the business. Alison Clements reveals how Morrisons’ five-year plan transformed its supply chain operations.
Analysis
How to profit from international SEO
2011-02-24T07:00:00
Used correctly, SEO is the key to making money in new online territories. Alison Clements asks the experts how it’s done
Analysis
Knowing the unknown
2011-02-18T00:00:00
Preparing for the unexpected is critical to supply chain success. Alison Clements looks at how retailers can react more quickly to changes in demand
Analysis
Joining forces to stop retail crime
2011-02-10T07:00:00
The rise of UK loss prevention forums is giving businesses a new voice in the battle against retail crime, finds Alison Clements
Analysis
Loyal to the last
2011-02-04T00:00:00
Loyalty cards are back in fashion but gaining competitive edge from the rich source of customer data they generate is easier said than done.

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