All Retail Week articles in 11-17 July 2020 – Page 2
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NewsJohn Lewis unveils virtual personal shopping service
Department store group John Lewis has launched a virtual personal shopping service using Zoom.
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VideoFace time: Mercato Metropolitano founder Andrea Rasca on surviving lockdown
Mercato Metropolitano founder Andrea Rasca discusses how his business’ connection to community saved it from going under during lockdown and how to make social distancing work on the high street.
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Opinion‘Retailers must seize Covid opportunity to radically restructure’
The need to transform to keep pace with consumer demands and habits is a never-ending narrative in UK retail.
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AnalysisAlgorithmic retailing: four steps to success
Retailers had to pivot at breakneck speed to meet the demands of the lockdown consumer, and those that found it easiest were the ones that took an algorithmic approach
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Opinion'Why now is the time for D2C brands to shine'
Many investors are currently shying away from the retail industry, specifically the indirect brand economy.
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AnalysisAnalysis: How Dixons Carphone’s new model will supercharge bricks and clicks
Dixons Carphone was set to fulfil its promises before coronavirus struck and chief executive Alex Baldock remains certain the retailer is on the right track as it builds an omnichannel proposition.
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NewsRivals lambast CMA’s provisional findings on Deliveroo–Amazon tie-up
A number of food retailers and other rivals have criticised the Competition and Markets Authority’s provisional clearance of Amazon’s proposed investment in Deliveroo.
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NewsBurberry to cut hundreds of jobs due to pandemic’s ‘severe impact’ on sales
Luxury goods retailer Burberry has announced plans to cut hundreds of jobs as it attempts to recover from the effects of the coronavirus on its sales.
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NewsDunelm sales slide despite ‘significant’ online growth
Dunelm has posted a sharp drop in sales during its fourth quarter despite hailing “significant” growth in its online business.
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NewsAsos sales surge during lockdown as international markets drive growth
Asos has posted a jump in sales during the coronavirus lockdown and said it expects to deliver “strong profit growth” across its financial year.
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NewsDixons Carphone profits tumble as coronavirus closures hit bottom line
Dixons Carphone has suffered a slump in full-year profits as sluggish performance in its mobile phone business and store closures sparked by coronavirus impacted its bottom line.
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Retail VoiceThe secrets of Gymshark’s customer-centred success
With businesses fighting hard to re-engage their customers in the wake of the coronavirus pandemic, Gymshark is one company that retailers could learn some lessons from, says Daniela Cicoria, senior customer success manager at Vision Critical.
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AnalysisRetailers must improve data analytics to win consumer spend, experts warn
The ability to perform data analytics at speed is going to unlock growth in these uncertain times, a panel of leading experts has told Retail Week.
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DataData: M&S to Monzo – the top 50 brands bossing customer experience
In the midst of the coronavirus pandemic, customer needs and behaviours have shifted rapidly in just a few months.
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AnalysisAnalysis: Has Ocado’s ecommerce promise failed to deliver during coronavirus?
With the ongoing coronavirus pandemic totally reshaping the way people shop for groceries and pushing hundreds of thousands of consumers online, how has the UK’s only pureplay grocer really fared in lockdown?
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NewsAO.com boss eyes new markets as electricals sector sees online shift
AO.com chief executive John Roberts has expressed interest in bringing the business to new European markets after its German venture was brought to profitability this year.
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AnalysisAnalysis: Will face masks undermine shopper sentiment or inspire confidence?
After a weekend of back and forth and contradictory messaging, today finally brought clarity about whether face masks must be worn by shoppers in stores.
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NewsHalfords to shut up to 60 stores despite surge in bike sales
Halfords has earmarked 60 of its stores for closures, accelerating its rate of planned closures following the coronavirus pandemic.
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AnalysisAnalysis: Retailers face dilemma over post-furlough job retention scheme
As Primark reveals that it won’t be taking government money to bring back furloughed staff and John Lewis hints at the same, other retailers face a potentially tough choice.
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NewsDFS swings to full-year loss but registers strong reopening demand
DFS has slumped to a full-year loss exacerbated by declining sales following the coronavirus lockdown, but has said that customer demand since reopening has been high.
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